Payment: A £20.00 deposit per pet is required to be paid upon booking. Bookings totalling £150 or more will require a deposit of fifty percent at time of booking. Please ensure boarding costs are paid in full when dropping your pet/s off. We accept cheque or cash payments only. Please make cheques payable to Barnsley Bunny Boarding. All deposits are non-refundable should you decide to cancel at any reason.

Opening Times: We are open Monday to Friday between the hours of 3.00 p.m. and 8.00 p.m, and Saturday from 9.00 a.m. until 1.00p.m. for viewings, check-in and collection of pets. We areclosed on Sundaysexcept for receiving telephone bookings and enquiries.

Bank Holidays: Barnsley Bunny Boarding is not open to check-in or collect pets on Festive days and Bank Holidays including Christmas Eve, Christmas Day, Boxing Day, New Years Eve, New Years Day, Good Friday and Easter Sunday. Any pet/s boarding with us over these periods must be checked-in or collected prior to these specific festive dates.

Drop off/Pick up: Check-in, and collection of pets are by APPOINTMENT ONLY, please telephone to arrange a mutually convenient time prior to checking your pet in for boarding,

Cancellation: Cancellation of bookings within two weeks of the check-in date will incur full boarding costs.

Non-collection: If, for any reason, your pet is not collected within five days of the agreed collection date, and we have not heard from you, and/or been unable to contact you, we will assume you have abandoned your pet and will commence legal proceedings to recover continuing boarding costs.

Food: Please ensure you supply us with your pet’s daily dry mix upon arrival, sufficient for your rabbit or guinea pig’s stay.

Shared Hutches: Rabbits and /or guinea pigs sharing a hutch, which begin displaying signs of aggression and/or sexual harassment toward each other, may be separated at our discretion for the safety, health and well being of the animals. The owner of any pets, which have to be separated, will incur the extra costs of boarding.

Un-neutered Pets: We do not board pregnant animals. Any doe or sow boarding with us, who gives birth to a litter while in our care, will remain with the litter under our supervision, until the kits or piglets are weaned for the security of the mother and the survival of the litter. The owner will incur the extra costs of boarding.

Vaccinations: We do not accept rabbits for boarding unless they are fully vaccinated against Myxomatosis and Viral Haemorrhagic Disease (VHD). We require proof of vaccinations in the form of valid and up-to-date certificates, which must be produced at the time of booking or check-in. Guinea pigs do not require any specific vaccinations.

Illness: At the time of boarding with us, if your pet is under veterinary care and receiving treatment for non-contagious medical condition/s, we are happy to assist in your pet’s medical programme by administering prescribed drugs and/or injections on your behalf free of charge. Please ensure your pet has enough medication for the duration of his or her stay.

The health and wellbeing of our guests is extremely important to us, and for the care, concern and health of animals boarding at our establishment, we reserve the right at all times to refuse for boarding any animal exhibiting signs of injury and/or ill health NOT in receipt of veterinary treatment. We also reserve the right not to accept animals with contagious diseases for example pasturella and vent disease in rabbits or chronic mange in guinea pigs, which may seriously compromise the health of other boarders.

Emergencies: In unforeseen circumstances should your pet require emergency medical treatment, Barnsley Bunny Boarding will ensure your pet receives immediate veterinary attention. We will instruct Abbey Veterinary Clinic or Churchfield Veterinary Practice in Barnsley. Vet fees, which may accrue and remain outstanding upon collection of pets, are entirely the sole responsibility of the owner.

Death: Your pet’s health, safety and welfare are of paramount importance to us, in the unlikely event of a death occurring, we will contact you if possible to make suitable arrangements. If we are unsuccessful in contacting you, we will hold your pet in cold storage until you return.

Please note all pets boarding at Barnsley Bunny Boarding are left completely at the owners risk and Barnsley Bunny Boarding accept no responsibility whatsoever should your pet become ill or a death occur.

(Revised: May 2013)